Terms and Conditions

Deliveries and Returns

We are committed to ensuring that our services and products are as enjoyable as possible, and this includes an easy and quick delivery. If you have any questions or issues regarding the delivery of your bottles of Arborvitae, please click here to read more about how we ship and deliver your orders or talk to us on 1300 879 863.

Delivery Policy

Arborvitae customers are from all around Australia and overseas, and we put a lot of time and effort into making sure that wherever you are, the best possible delivery network is available to get your bottles of Arborvitae to you quickly and easily. Click here to find out more about how we ship and deliver your orders.

Returns Policy

All bottle/s of Arborvitae delivered to you by Arborvitae Health and Wellbeing Pty Limited are covered by our Quality and Value Guarantee.

Arborvitae Health and Wellbeing Pty Limited replaces any goods that arrive at their destination faulty or damaged. Click here to read more about how to return damaged or faulty product.

Website Terms of Use

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright, and patent and trademark law.

Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on the Arborvitae website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials.
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
    3. attempt to decompile or reverse engineer any software contained on the Arborvitae Health and Wellbeing website.
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Arborvitae Health and Wellbeing Pty Limited at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


The materials on the Arborvitae Health and Wellbeing website are provided “as is”. Arborvitae Health and Wellbeing Pty Limited makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Arborvitae Health and Wellbeing Pty Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its internet website or otherwise relating to such materials, or on any sites linked to this site.


In no event shall Arborvitae Health and Wellbeing Pty Limited or its suppliers, be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on the Arborvitae internet site, even if the Arborvitae company or an Arborvitae authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on the Arborvitae website could include technical, typographical, or photographic errors. Arborvitae Health and Wellbeing Pty Limited does not warrant that any of the materials on its website are accurate, complete, or current. The Arborvitae company may make changes to the materials contained on its website at any time without notice. Arborvitae Health and Wellbeing Pty Limited does not, however, make any commitment to update the materials.


Arborvitae Health and Wellbeing Pty Limited has not reviewed all the sites linked to its internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Arborvitae Health and Wellbeing Pty Limited of the site. Use of any such linked website is at the user’s own risk.

Site Terms of Use Modifications

Arborvitae Health and Wellbeing Pty Limited may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to the Arborvitae Health and Wellbeing Pty Limited website shall be governed by the laws in the State of NSW.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed a Privacy Policy, for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines a summary of our Privacy Policy:

  1. We usually collect personal information directly from you, although sometimes we may use agents or service providers to do this for us. We may also acquire personal information from other sources, such as from other individuals and companies or from public documents and databases.
  2. Generally, we will collect and use your personal information for one or more of the following reasons:
    • providing products or services to you or someone else you know.
    • providing you with information about other products or services that we offer, that may be of interest to you.
    • providing you with promotional information about our company or our affiliates; and
    • facilitating our internal business operations, including the fulfilment of any legal requirements.
  1. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  2. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date.
  3. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
  4. We will make readily available to customers, information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles, to ensure that the confidentiality of personal information is protected and maintained.

A full copy of our Privacy Policy is available upon request.